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  • LEADCOM factory - ISO certified
  • LEADCOM product - SGS certified
  • LEADCOM guarantee -5-year warranty and lifetime service
 

Product Warranty

 

 
      

Your Leadcom Seating products are manufactured in accordance with higher standards of quality. We warrant each Leadcom Seating product to be free from defects in material and workmanship under normal use and service. The duration of this warranty comes into effect from the date of purchase and continues for the time periods detailed below:

 

 Components Duration   
Per manufacturer’s Warranties
Steel structural standards, seat/back cushion,  return mechanism, plastic seat /back  shell, woodworks, writing tablet, PU armrest     5 years
 Fabric     3 years
PU leather, front/rear mount cupholder, number plate, plastic book net, LED aisle light     2 years

 

 

Exclusions

 

 > Damage due to unusual use, abuse, normal wear and tear, neglect, act of god or vandalism

 > Changes in finish, color, shading or surface texture due to aging and job site conditions

 > Natural variations in wood, veneer, laminate, leather and other natural materials

 > Customer’s Own Material (COM) used in the manufacturing of the product

 > Refurbishing, re-painting, and reinstallation by customer or someone other than Leadcom Seating

 > Malfunction due to inproper installation or assembly by the third party

 > Maintenance of products not conforming to recommendations as set by Leadcom Seating

 

 

In the event any Leadcom Seating product is found to be defective in material, workmanship or not in conformity with

any performance for a specific purpose during the warranty period, Leadcom Seatingwill determine the course of ac-

tion by supplying free parts, repairing or replacing the defective products at our discretion.

 

To establish warranty eligibility and obtain warranty service,  please provide a written proof which includes:

 

(1) photos of the defective parts ,

(2) a detail note describing the failure,

(3) purchase documents,

(4) your contact information. 

 

You can be assured  of the best and quickest response by sending it to your sales representative.

 

office: 
Botou Western Development Area,Cangzhou City,Hebei Province ,China
Tel: +86-317-8297011     
    

Email: sales1@hbbfgg.com


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